WARRANTY
We love our product and believe in it, stand behind our quality and want you to buy our product with confidence and enjoy your purchase. There for we give 2 years warranty to our boards.
Do Outdoors warranties all boards to be free from defects in material or workmanship to the original purchaser, for 2 years from the date of purchase.
-
2 years covers for the board defect, leak, seals, and valve.
-
Not included the EVA deck.
-
1 year warranty on all the accessories that are included in the kit.
Please register your product here to begin your warranty.
REFUND
Do Outdoors offer a 30-day guarantee return policy, which means you can return your product within 30 days of receipt of delivery. To be eligible for a return, the product must be unopened, unused and in its original packaging. To complete your return, we require a receipt or proof of purchase.
To begin your claim please email us at info@dooutdoors.ca before you ship the product back to us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Any damages found must be reported within 48 hours of receiving your item.
Once an item has been shipped an order cannot be cancelled. A return can be made at the shipping expense of the buyer if the item is unopened.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.